DLO Engineering Privacy Policy

Introduction

This Privacy Policy provides a description of the practices of DLO Engineering regarding data collected from users accessing our website via www.dlo-engineering.nl or otherwise sharing personal information with us.

Reasons for Data Collection

The processing of your personal data, which includes any information by which your identity may reasonably be determined through reasonable means, is necessary for various reasons:

Fulfillment of contractual obligations: DLO Engineering collects and processes your Personal Data to fulfill the contractual obligations we have towards you. This includes providing the services requested by you and fulfilling agreements entered into between you and DLO Engineering.

Protection of legitimate interests: We process your Personal Data to protect the legitimate interests of DLO Engineering. This may include ensuring the safety and security of our services, as well as preventing fraud and other unlawful activities.

Compliance with legal obligations: The processing of your Personal Data is necessary to comply with the financial and legal obligations applicable to DLO Engineering.

When you decide to use the Site, you agree to the collection, storage, use, disclosure, and other processing of your Personal Data as described in this Privacy Policy.

We encourage our Users to carefully read and use this Privacy Policy as a basis for making informed decisions regarding their personal data.

What kind of data do we collect?

We collect two types of data and information from Users.

The first type of information we collect pertains to non-identified and non-identifiable information regarding one or more Users. This information may be made available or collected during the use of the Site. We have no knowledge of the identity of a User from whom non-personal data has been collected. Examples of non-personal data include aggregated data about your usage and technical details passed by your device, including information about the browser used and the operating system, language preference, access time, etc. This data is collected to improve the functionality of our Site. Additionally, we may collect information about your activities on the Site, such as visited pages, browsing behavior, clicks, actions, etc.

The second type of information we collect pertains to personal data. These are individually identifiable data that can identify a person, with or without reasonable effort. This category includes:
  • Device Information: We collect personal data from your device, including location data, IP addresses, unique identifiers such as MAC address and UUID, and other information related to your activities through the Site.
  • Registration Information: When you register on our Site, we request specific information such as your full name, email address, physical address, and other relevant details. This information is collected to provide you with a personalized experience and to deliver the services you requested.

    How do we receive information about you?

    We receive your personal data from various sources:
    • When you voluntarily provide personal data to us to register on our Site.
    • When you use or access our Site in connection with your use of our services.
    • From external vendors, services, and public records (such as traffic analysis providers).

      What kind of data do we collect?

      Data Usage:
      DLO Engineering does not rent, sell, or share User information with third parties except as described in this Privacy Policy. We may use the information for the following purposes:

      Communicating with you: We use the collected data to send messages about our services, provide technical information, and respond to any customer service issues.

      Updates and services: We communicate with you to keep you informed about our latest updates and services.

      Statistical and analytical purposes: We use the data for statistical and analytical purposes to improve the Site and optimize the user experience.

      Additionally, we may share Personal Data with trusted third-party vendors, potentially located in other jurisdictions worldwide, for purposes such as:

      • Hosting and managing our Site.
      • Providing services to you, including a personalized display of our Site.
      • Data storage and processing.
      • Displaying advertisements, evaluating advertising campaigns, and retargeting users.
      • Providing advertising offers and promotional materials related to our Site and services.
      • Conducting research, technical diagnoses, or analyses.

      Additionally, we may disclose information if we believe in good faith that it is useful or reasonably necessary to share this information to:

      Comply with applicable laws, regulations, legal proceedings, or government requests.
      Enforce our policies (including our Agreement) and investigate potential violations.
      Investigate illegal activities, alleged cases of fraud, or security issues.
      Defend our rights against legal claims and exercise them.
      Protect the rights, property, or safety of us, our users, you, or a third party.
      Cooperate with law enforcement agencies and/or exercise intellectual property rights or other rights.

      User Rights:

      As a data subject, you have specific rights regarding your personal data. You can:

      Confirmation and access: Request confirmation of whether personal data about you is being processed and access your stored personal data, along with additional information.

      Overview of provided data: Request an overview of the personal data you voluntarily provided to us, in a structured, commonly used, and machine-readable format.

      Data correction: Request us to correct the personal data we have about you.

      Data deletion: Request us to delete your personal data.

      Objection: Object to the processing of personal data by us.

      Processing restriction: Request us to restrict the processing of your personal data.

      File a complaint: File a complaint with a supervisory authority.

      It's important to note that these rights are not absolute and may be subject to our own legitimate interests and legal requirements.

      If you want to exercise any of the above rights or receive more information, you can contact Dean Lee On for data protection via the following contact details:
      email: dean.leeon@dloengineering.com

      Saving

      We retain your personal data for as long as necessary to provide our services and to comply with our legal obligations, resolve disputes, and enforce our policies. When determining retention periods, we consider the type of information collected and the purpose for which that information is collected, taking into account the requirements applicable to the situation and the need to dispose of outdated, unused information as soon as possible. We maintain records with customer personal data, documents about account openings, messages, and other matters as required by laws and regulations.

      We can correct, supplement, or delete incomplete or incorrect information at any time and at your discretion.

      Cookies

      We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or use our services.

      A 'cookie' is a small piece of information that a website gives to your device when you view a website. Cookies are very useful and can be used for many different purposes. They can help you navigate efficiently from page to page, automatically activate certain features, remember your preferences, and make the interaction between you and our Services faster and easier. Cookies are also used to ensure that the ads you see are tailored to you and your interests and to gather statistical data about your use of our Services.

      The Site uses the following types of cookies:

      a. 'session cookies' that are only temporarily stored during an internet session, allowing you to use the system normally. These cookies are removed from your device when the browser is closed;

      b. 'persistent cookies' that are only read by the Site, stored on your computer for a specific period, and not deleted when the browser is closed. These cookies are used when we need to know who you are for repeat visits, for example, to save your preferences for the next time you log in;

      c. 'third-party cookies' set by other online services that provide content on a page you are viewing, such as external data analysis companies that monitor and analyze our web access.

      Cookies do not contain information from which your personal identity can be determined, but the Personal Data we store from you can be linked by us to the information stored in and obtained through cookies. You can delete cookies by following your device preferences, but if you choose to disable cookies, certain features on our site may not work properly, and your online experience may be limited.

      We also use a tool called 'Google Analytics' to collect information about your use of the Site. Google Analytics collects information about how often users visit the Site, which pages they visit, and so on. The information we receive from Google Analytics is used to improve our Site and services. Google Analytics collects your IP address on the day you visit sites, rather than your name or other information that can be used to identify you. The information we collect using Google Analytics is not combined with personal data. The ability of Google to use and share the information Google Analytics has collected about your visits to this Site is limited by Google Analytics' Terms of Service and Google's Privacy Policy.

      Collection of information by third parties

      Our policy solely pertains to the use and disclosure of information we collect from you. If you disclose your data to other parties or on other sites on the internet, different rules may apply to their use or disclosure of the information you provide to them. Therefore, we encourage you to review the terms and conditions of all third parties to whom you provide information.

      This Privacy Policy does not apply to the practices of companies we do not own or control or individuals we do not employ or manage, including the third parties to whom we provide information as outlined in this Privacy Policy.

      How do we protect your data?

      With great care, we implement and maintain the security of the Site and your information. We use procedures and policies that comply with industry standards to ensure the security of the data we collect and store and to prevent unauthorized use of such data. We require all external parties to adhere to similar security requirements in accordance with this Privacy Policy.

      Our security procedures include:
      • Encryption Protocols: All data transferred between your browser and our servers is encrypted using secure encryption protocols. This ensures that even if unauthorized parties gain access to the transferred data, it remains unreadable without the proper key.

      • Firewalls: We use firewalls to prevent unauthorized access to our systems. These firewalls are designed to detect and block suspicious activities.

      • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our system. This allows us to proactively take action and continually improve the security of our Site.

      • Access Control: Access to personal data is restricted to authorized personnel. We implement strict access controls to ensure that only those authorized have access to sensitive information. These measures are designed to ensure the secure storage of your data and restrict access to authorized personnel.

      While we take all reasonable steps to protect all data, we cannot take responsibility for the actions of individuals who gain unauthorized access to or misuse our Site. We cannot, implicitly, explicitly, or otherwise, guarantee that we will prevent such access.

      We recommend our users take precautions themselves, such as protecting their passwords and regularly monitoring their account activities, to further ensure the security of their personal data.

      Transfer of data outside the EEA

      Please note: some recipients of data are located outside the EEA. In such cases, we only share your data with countries approved by the European Commission as providing an adequate level of data protection, or we enter into a legal agreement to ensure an adequate level of data protection.

      Advertisements

      We may use third-party advertising technology to provide ads when you use the Site. This technology uses information related to your use of the Services to offer you ads, such as placing third-party cookies in your web browser.

      For your convenience, we provide opt-out options for personalized ads. You can opt out of many third-party advertising networks, including those managed by members of the Network Advertising Initiative ('NAI') and the Digital Advertising Alliance ('DAA'). By opting out, you will still receive ads, but they may no longer be personalized based on your online behavior.

      For more information about the practices of NAI and DAA members and the choices you have regarding the use of this information by these companies, such as how to opt out of advertising networks managed by NAI and DAA members, please visit their respective websites: NAI and DAA.

      Marketing

      We may use your Personal Data, such as your name, email address, phone number, etc., both internally and with the help of our external subcontractors, to provide you with advertising materials related to our services that we believe you may be interested in.

      Out of respect for your right to privacy, we offer you the option within these advertising materials to indicate that you do not wish to receive future promotional offers from us. If you opt out, we will remove your email address or phone number from our advertising list.

      Please note: even if you have unsubscribed from our promotional emails, we may still send you other important email communications for which we do not provide the option to unsubscribe. These may include customer service messages or administrative notices.

      We value the protection of your privacy and will not share your Personal Data with third parties for their own advertising purposes without your explicit consent.

      Business transaction

      We may share information in the event of a business transaction (e.g., the sale of a substantial portion of our business, a merger, consolidation, or the sale of assets). If such a case occurs, the recipient or acquiring company assumes the rights and obligations as stated in the Privacy Policy.

      Minors

      We understand how important it is to protect the privacy of children, especially online. Therefore, the Site is not intended for or directed at children. Under no circumstances will we allow the use of our services by minors without prior consent from a parent or legal guardian. We do not intentionally collect Personal Data from minors.

      If a parent or guardian discovers that their child has provided Personal Data to us without permission, we kindly ask them to contact us at the following email address: dean.leeon@dloengineering.com We will then take immediate steps to remove the collected information from our systems.

      We are committed to taking all reasonable measures to protect the privacy of children and to comply with relevant laws and regulations regarding data protection for minors.

      Updates or changes to this Privacy Policy

      We reserve the right to periodically adjust or revise the Privacy Policy. Substantial changes will take immediate effect upon the publication of the revised Privacy Policy. The latest version will be displayed in the 'Last modified' section. If you continue to use the Platform after being notified of such changes on our website, it means that you acknowledge and approve these changes to the Privacy Policy and agree to the terms of these modifications.

      How can you contact us?

      If you have general questions about the site or the information we collect about you and how we use it, 
      you can contact us at: dean.leeon@dloengineering.com

      DLO Engineering

      Last modified 13-01-2024
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